XpertApps Engineer — AI Coworker for ServiceNow

Research. Build. Approve.

XpertApps Engineer adds an AI assistant right inside your ServiceNow instance — it understands your live scripts, flows, and configs, then helps you create and modify them with a plan-and-approve workflow. Powered by Claude.

Book a 15-Min Demo View on Chrome Web Store

Chrome & Edge · Works on any ServiceNow instance · Powered by Claude

See It Working on a Live Instance

A real ServiceNow instance — not a mockup

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XpertApps Engineer tracing customisations on a live ServiceNow instance. volume_offPlays muted · unmute for background music

Move Faster Without Losing Control

Governance is built in, not bolted on

Minutes

Not Hours

Trace how business rules, scripts, and flows connect across your instance in minutes.

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Approved by You

Nothing is created, updated, or deleted without your explicit review and approval.

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Credentials Stored by Us

Instance credentials stay local in your browser. Encrypted in transit, never stored by us.

What XpertApps Engineer Does

An AI coworker that knows your instance

Ask anything about your instance. It searches business rules, client scripts, script includes, UI policies, and flows — then traces how they connect.

Create, update, and delete records through a built-in plan-and-approve workflow. Every change requires your explicit approval before it executes.

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Every change is version-tracked and grouped by update set. Undo any change using ServiceNow's native revert mechanisms.

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Each approved session creates a dedicated update set in the correct application scope, so your changes stay isolated and auditable.

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Before creating anything new, it searches existing artifacts and tells you what already exists — so you don't duplicate config.

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Built on Claude (Anthropic) — among the top-ranked AI models for software engineering tasks — via the Claude Agent SDK.

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See How It Works

Up and Running in Four Steps

No platform plugin to install

1
Install

Add the extension from the Chrome Web Store and enter your access key.
2
Connect

Configure your ServiceNow instance URL and credentials — stored locally only.
3
Ask

Open the panel on any ServiceNow page and ask about your instance.
4
Approve

Enable AI write mode, review the proposed plan, and click Approve.

See the Full Walkthrough

Built for Security-Conscious Teams

Designed to pass your security review

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Credentials Stay Local

Your ServiceNow credentials are stored only in your browser and sent per session. We never persist them on our servers.

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Minimal Permissions

The extension requests only storage and activeTab. No browsing history, no tracking, no remote code.

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Human-in-the-Loop

Write mode is off by default. Every create, update, or delete is gated behind an explicit plan-and-approve step.

See It on Your Instance

Book a 15-minute demo and we'll show XpertApps Engineer working on a live ServiceNow instance — then get you set up with an access key.

Book a 15-Min Demo

check_circleFree, no commitment
check_circleWorks on any ServiceNow instance
check_circlePlan & approve on every change
check_circlePowered by Claude