XpertApps is a specialist ServiceNow practice that builds and certifies custom apps for the ServiceNow Store — 25+ apps, every one certified, typically in under fifteen days. It's all we do: a focused team that handles the technical complexity so you can focus on your product.
Each engagement delivers a clear outcome—here's what you walk away with
Custom Development
Scoped apps and AI agents, built from the ground up. Store-ready code and clean architecture from sprint one.
Intelligent Automation
Design, build, and certify AI solutions for the ServiceNow AI marketplace—from conversational agents to workflow automation.
Certified and Listed
Led by a former ServiceNow certification reviewer. Security reviews, performance testing, and documentation—all handled on your vendor instances. Every app we have submitted has been certified and listed.
Part of Your App
REST APIs, MID Servers, Integration Hub—the integrations your Store app needs, designed and certified as part of it.
Ongoing Support
Version upgrades, enhancements, and platform compatibility. Your app stays current with every ServiceNow release.
Existing App Rescue
We take over in-progress ServiceNow apps—finishing development, fixing architecture, or prepping for certification.
Engagements across healthcare, cybersecurity, SaaS, manufacturing, and education
Custom MoT platform app—scoped, built, and certified for the ServiceNow Store.
Visual assistance integration into ServiceNow for enterprise field service teams.
API security platform integration with bidirectional data sync for enterprise clients.
Deep experience across regulated and high-growth sectors
Prescription management, patient coordination, clinical workflows.
Field service operations, agent configuration, operational workflows.
ISV product development, Store launches, SaaS integrations.
Security tool integrations, compliance automation, cost optimization.
Case management, tenure evaluation, exam process automation.
Working notes from building and certifying Store apps
The same IRE core, plus a branded Store category, a design review, and ITOM alignment. When to choose each—and the five steps to convert one to the other.
We read all 1,653 partner listings on the ServiceNow Store. 158 are certified no further than Yokohama—and fall out of the supported window when Brazil ships.
The dictionary read-only checkbox became a four-option choice—so the same certified app can protect data differently for different customers.
Most scoped apps take 5–8 weeks from discovery to certification-ready build, including 3–5 weeks for ServiceNow’s certification review. We provide a specific milestone timeline during the free discovery call.
Pricing depends on scope, complexity, and timeline. We provide a fixed-scope estimate after discovery—no hourly surprises.
We’ve submitted 25+ apps and every one has been certified and listed. We build for certification from day one. If something unexpected comes up, we fix it at no additional cost.
Both. New app builds are fixed-scope with a clear deliverable and timeline. Ongoing support and feature work runs on a monthly retainer. We recommend the right model during discovery.
Regular demos, async updates via MS Teams, and a dedicated project channel. We work UK business hours and keep you updated continuously through our kanban workflow.
Yes. We audit the current state, identify architecture and certification gaps, and create a plan to get it across the finish line. We’ve rescued several in-progress projects.
Yes. To publish on the ServiceNow Store, you must enroll in the Technology Partner Program (TPP) as a Build Partner, which gives you the vendor instances where development and certification happen. Your company enrolls directly with ServiceNow—we then build and certify on those instances. See our certification guide for a full walkthrough.
Book a free consultation. We'll scope your project, estimate the timeline, and outline a clear path to the ServiceNow Store.
Book a Free Consultation
check_circleFree project scoping
check_circleFixed-scope estimates
check_circleCertification completed in under 15 days
check_circleNo commitment required
